Practical help for current and prospective customers: how applications work, what happens after you sign, how to read your Key Information Sheet, and where to find free, independent debt advice if money is tight. If you are struggling to pay, tell us early — we would rather work something out with you than not.
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VAT bills don't fit cashflow well — they arrive in lumps every quarter (or month). When a bill lands at the wrong moment, here is what HMRC will and won't do, and where short-term finance fits.
A quick tour of the fastest ways to get what you need from us — our online request forms, our Support Articles and our FAQs.
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