A look behind the scenes at how we make lending decisions, verify information, and run the business day to day. Because we lend to companies for business purposes, this borrowing sits outside FCA consumer-credit regulation under Article 60B FSMA RAO 2001 — so we set and hold our own standards, and explain them here.
8 articles
UK alternative credit signals go beyond the headline number. A plain-English explanation of what Credicorp actually looks at when a company applies — and why the credit score is rarely the most important thing.
The Credicorp portal is built to work as well on a phone as on a laptop. Here is a plain-English tour of what you can do, where to find it, and how the installable web app makes it faster.
An honest, plain-English walk-through of the work that happens after you submit a Credicorp application — and why it almost always lands the same working day.
We have widened our Welsh, Scottish Gaelic and Scots vocabulary across the chrome of the customer portal — a small step on the way to a fully bilingual experience.
We've added a one-click Download my data button to your account, so the right to access your information under UK GDPR is a button, not a form.
Sometimes a member of our support team needs to act on your account directly to help you — for example, to walk through what your portal is showing you. Here is exactly how that works, what is logged, and what your rights are.
We use a small set of soft behavioural signals from PWA / web use to help decide borderline applications. Here is exactly what we look at, what we deliberately do not, and how to opt out.
When we plan downtime, we tell you in advance, keep the customer portal working in essentials-only mode where we can, and never silently lock you out of your own account.
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